Tech Migration
Full migration to Mews (cloud PMS) replacing the legacy system. Every manual process was automated or eliminated.
Portfolio
Les Rebelles
Turning a 3-star Parisian hotel into a high-performance asset in 60 days.
Industry
Hospitality
Website
www.lesrebelleshotel.com
Company size
3-star hotel
Engagement length
Ongoing
Services delivered
Full Operations, Revenue Management, Digital Transformation
Overview
Les Rebelles is a 3-star hotel on Boulevard de Belleville in Paris's 11th arrondissement. The property had solid fundamentals: good location, decent guest reviews, and a committed owner. But revenue was flat, pricing was static, and operations ran on outdated systems with no automation. The hotel wasn't failing. It was just leaving money on the table every night.
The core problem
Pricing was set manually and rarely adjusted. No revenue management system, no demand-based strategy, no segmentation. Distribution relied on a limited number of OTA channels with no direct booking capability. Operationally, the hotel ran on legacy tools that created manual work at every step. The team was stretched thin on admin instead of focusing on guest experience. The real obstacle wasn't the market. It was the infrastructure.
Constraints & reality check
Les Rebelles was not in crisis. The property was operating, guests were coming, and reviews were solid. Key constraints included:
- Static pricing with no response to demand fluctuations
- Legacy PMS creating unnecessary manual workload
- Limited distribution, no direct booking website
- No revenue management system or data-driven decision-making
- Owner managing multiple properties with limited bandwidth
Strategic approach
We took over full operations and executed a complete transformation of the tech stack, pricing strategy, and distribution setup.
Revenue Engine
Deployment and calibration of Atomize for AI-driven dynamic pricing across all channels, all room types, all segments.
Distribution Expansion
Connected Booking.com, Expedia, Airbnb, and launched a direct booking website to reduce OTA dependency.
Operational Takeover
Staff training, new SOPs, streamlined daily operations. The hotel runs with full autonomy while we monitor performance remotely.
Key initiatives implemented
Quantitative results
- Complete PMS migration from legacy system to Mews (cloud)
- AI-driven revenue management system deployed (Atomize)
- Full channel distribution connected and optimized
- Direct booking website created and launched
- Staff trained on new systems and operational procedures
- Monthly performance reporting and KPI tracking established
- Guest experience and review management process implemented
+18% RevPAR in 60 days
+22% total revenue growth
Operational autonomy in 90 days
Qualitative impact
- The owner stopped managing day-to-day operations entirely
- Staff adopted new systems without disruption
- Pricing now responds to demand in real time
- The property generates more revenue with less manual work
- Guest experience improved through streamlined operations
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