Privacy Policy

1. Introduction

This website is operated by Bellemain Operations FZCO. "We", "us", and "our" refer to Bellemain Operations FZCO and its affiliate Bellemain US, LLC. We are responsible for maintaining and protecting the personal information under our control, and we have designated an individual responsible for compliance with this policy.

2. Information we collect

We collect personal information you provide directly to us, and a limited amount of technical information collected automatically when you use the site.

• Contact details you submit through our forms: name, email address, phone number, and the content of your message
• Email address, when you subscribe to our updates
• Technical data such as browser type, device type, and pages visited, collected in aggregate by our analytics provider

3. Why we collect it

We collect personal information to respond to your enquiry, to provide the services you have requested, and to send you updates where you have consented to receive them. The purpose is identified at or before the point of collection. We do not sell your personal information, and we do not use it for automated decision-making.

4. Consent

Providing us with your personal information is always your choice. Knowledge and consent are required for its collection, use, or disclosure, except where required or permitted by law. You may withdraw your consent at any time by contacting us. Declining to provide certain information may limit our ability to provide you with a service.

5. Limiting collection, use and retention

We limit collection to the information necessary for the purposes identified. Personal information is used or disclosed only for the purpose it was collected for, unless you consent otherwise or the law requires it. We retain it only for as long as necessary to fulfil that purpose or to meet our legal obligations.

6. Sharing with third parties

We share personal information only with service providers who process it on our behalf — such as our email, hosting, and analytics providers — and only to the extent needed to perform their function. We require them to protect it to a standard consistent with this policy. We may also disclose information where required by law.

7. Accuracy and safeguards

We keep personal information as accurate, complete, and up to date as is necessary for its purpose. It is protected by security safeguards appropriate to its sensitivity, and we take all reasonable precautions against loss or unauthorized access, use, or disclosure.

8. Your rights

On request, you will be informed of the existence, use, and disclosure of your personal information and be given access to it. You may verify its accuracy and completeness and request that it be amended. Depending on where you live, you may also have the right to request deletion, to object to processing, or to receive a copy in a portable format. Contact us to exercise any of these rights.

9. Cookies

A cookie is a small file that may be stored on your device when you visit our site. We use them to keep the site functioning and to understand how it is used, in aggregate. Most browsers accept cookies automatically; you can change your browser settings to refuse them or to be notified when one is set. Some parts of the site may not work as intended if you do.

10. Other websites

Our site may link to third-party sites that are not governed by this policy. Although we try to link only to sites with high privacy standards, this policy no longer applies once you leave our site, and we are not responsible for the privacy practices of others.

11. Questions and complaints

Direct any question, request, or complaint about this policy or our practices to contact@bellemain.com. We will respond within a reasonable time.